Sales Policy

Sales Policy


Thank you for your interest in Bethel International. We are proud to provide excellent customer service in addition to offering high quality products with very competitive prices.
 
Processing Order
 
Placing an order is an easy procedure. You can place your order by:
  
Phone: 905-477-6155 ext.225
Fax:   905-477-6265
E-mail: order_bethel@yahoo.com
 
If this is your first order, you should fax or e-mail the information below along with your order:
  • Complete shipping and billing address with contact information
  • Name(s) of Business Owner(s)
  • 9 digit federal tax information for US customers and business number for Canadian customers
Custom Order
Please e-mail the pictures or specification with order quantity to sale2_bethel@yahoo.com and sale3_bethel@yahoo.com. You may also call 9054776155 ext. 227 or 254. The delivery time can be approximately 12-14 weeks after receiving a 50% deposit. Deposit for custom orders are not refundable.
 
Container’s Order

We offer container merchandise for high volume orders with a high discount directly to our customers.

Terms of Credit
All orders are COD except those accounts that their credits terms are approved. You can contact our accounting department by e-mail to account_bethel@yahoo.com or call 905-477-6155 ext.222 for any accounting matters.

Return Policy

When you receive the merchandise in your place you should inspect the boxes carefully and if there is a clear damage on the box you should write on Bill of Lading of the carrier company or in worst case refuse in shipment. You can e-mail the descriptions of damaged with attached related pictures  
By e-mail to our customer service department: sale1_bethel@yahoo.com or call 19054776155 ext. 226
 
Shipping/Delivery

Delivery will be 5 to 7 business days. For any information about shipping like the freight cost, carrier’s company, and trucking numbers you can send an e-mail to: shipping_bethel@yahoo.com or contact by phone: 905-477-6155 ext.223
 
Pickup

You can only pickup merchandise at our Markham Showroom/Warehouse everyday Monday to Friday 9 a.m. to 5 p.m. You should call before pickup and confirm with our shipping department. 

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